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Playa Cayo Santa Maria Hotel, Cayo Santa Maria

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From124US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Cayo Santa Maria, Cayo Santa Maria, Cuba, 50100

Playa Cayo Santa Maria is located in the Jardines del Rey archipelago, renowned for its stunning beaches. This all-inclusive resort caters to both romantic and family getaways, offering a wealth of activities and amenities. With 460 rooms including suites overlooking the sea, guests have a variety of accommodations to choose from. Notably, the resort is accessible via a causeway that connects to mainland Cuba, enhancing its appeal.

Location

Situated in Cayo Santa Maria, north of Villa Clara province, the hotel is near the picturesque villages of Remedios and Caibarién. It is 33.5 miles from Caibarién and approximately 9.5 miles from Las Brujas Airport. Transportation within the resort is facilitated by electric trolleys for guest convenience.

Rooms

The hotel features 768 standard rooms distributed over three floors, with options for garden, pool, or ocean views. Each room is equipped with amenities such as air-conditioning, a minibar, satellite TV, and a balcony or terrace. For those needing accessibility, six rooms are specifically designed for guests with reduced mobility. Suites are also available, offering additional services like evening turndown and fruit platters.

Eat & Drink

Playa Cayo Santa Maria hosts several restaurants serving a range of cuisines, including Cuban, Asian, and Italian dishes. Guests enjoy unlimited dining access, ensuring a varied culinary experience. The resort also offers bars with a wide selection of local and international beverages, creating a leisurely atmosphere for guests.

Leisure & Business

The resort provides a variety of leisure activities including outdoor pools, a gym, a spa, and evening entertainment featuring folklore and live performances. For business needs, facilities with advanced audiovisual equipment are available for events. Guests can also enjoy recreational activities like tennis and for children, programs are designed to keep them engaged.

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Cayo Santa Maria 4.5 mi
Airports
Las Brujas (bww) 7.3 mi
Abel Santamaria International (SNU) 67.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Parking
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Elevator
  • Hairdresser

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business center

Children

  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • In-room safe
  • Balcony

Media

  • Television
  • Telephone
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Location

Cayo Santa Maria, Cayo Santa Maria, Cuba, 50100
Map view
Cayo Santa Maria, Cayo Santa Maria, Cuba, 50100
Nearby
Pedraplen
Delfinario en Cayo Santa Maria
3400 ft
Restaurants
Isabel y Fernando
4100 ft
Jardines Del Rey

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
modern rooms
friendly staff
crowded location
lacking table service
7.2/10
Very good
Rooms
7.5
Location
7.4
Service
8.2
Dining
6.7
Guest reviews
7.2/10
based on 15 review
0.0
0.0/10based on 0 review
Daniel
United Kingdom, June  2024
7.8/10

The hotel is modern and clean, with cute towel designs. The Front Desk is always accessible, enhancing the overall convenience. The location is beautiful, but it can get crowded during peak times. Dining offers diverse choices but lacks attentive table service.

Rooms
8.0
The rooms were always clean and had cute towel designs, contributing to a pleasant stay.
Service
9.0
The service is exceptional, with friendly and helpful staff, particularly Astrid and Yaidelis Calvo Reyes.
Location
7.0
The maintained location is filled with beautiful flowers, creating a lovely atmosphere.
Dining
7.0
The dining experience offers many choices, although table service in the main buffet could be improved.
Facilities
8.0
The hotel facilities are well-kept and offer great amenities for a comfortable stay.
modern rooms
crowded location
Tom
United Kingdom, May  2024
7.0/10

The hotel rooms were average, but being right next to the long Pool with the attentive bartender Jose made it worthwhile. The service was pleasant with quick and friendly staff. During peak times, the location could feel crowded, but the stunning landscaping made up for it. Dining options ended early, which was a downside. Overall, a good value for the experience.

Rooms
7.0
The rooms were average and nothing over the top, but comfortable to stay in.
Service
8.0
The staff always had a smile and provided quick service.
Location
7.0
The location could feel crowded during peak times, but the stunning landscaping made it enjoyable.
Dining
6.0
Dining options could be limited, especially with early closure times.
Facilities
7.0
The facilities were decent, but with room for improvement.
Emil
United States of America, May  2024
6.8/10

My stay at the hotel was a mixed experience. The rooms, while comfortable, lacked attention to detail in finishing touches. The view from the room was pleasant, overlooking a forested area with a glimpse of the sea. The service had its ups and downs, with some pleasant interactions but also a few disappointing incidents. The location was beautiful and well-maintained, providing a peaceful setting despite some areas for improvement. The dining experience was hit or miss, with some stations offering good food but limited variety. The facilities were decent overall but could benefit from some updates.

Rooms
7.0
The rooms were quite adequate but showed signs of wear. The view over the forest and the sea in the distance was nice.
Service
6.0
The service had its ups and downs, with some pleasant interactions but also a few disappointing incidents.
Location
8.0
The surroundings were beautiful and well-maintained, offering a peaceful atmosphere. Some areas could use improvement.
Dining
6.0
The dining experience varied, with some food stations offering good meals but limited variety.
Facilities
7.0
The facilities were decent overall but could benefit from some updates.
Anna
United States of America, April  2024
7.4/10

My stay at the hotel was quite pleasant. The rooms were nice and comfortable, although I did encounter big black worms which was a bit unsettling. It would have been better if the rooms had screens to keep pests out. The service was excellent, with attentive staff always checking in to ensure our stay was going well. The location was right beside a long pool, making it convenient to relax by the water. Dining offered some good options, but the menu could use more variety. Overall, a decent hotel with a few minor drawbacks.

Rooms
7.0
The room, located on the ground level in building 14, was fairly basic but nice and comfortable despite the presence of big black worms. Screens on the windows would have been beneficial.
Service
9.0
The service was amazing, with staff always ensuring our room was clean and stocked with water and beer. They even helped us set up our chairs, which was a nice touch.
Location
7.0
The hotel's location was great, right beside a long pool, and with attentive staff like Jose the bartender making our stay enjoyable. However, there were issues with noise and outdated facilities in some areas.
Dining
8.0
The dining experience was good overall, although there could have been more variety in the menu options and some meals were mediocre. The Angus beef was a standout dish.
Facilities
6.0
The facilities could use some updates to address issues like old towels, stained sheets, and outdated rooms. However, the entertaining activities organized by the crew were fantastic.
Russell
United Kingdom, March  2024
8.4/10

I had a wonderful stay at the hotel! The rooms were clean and spacious, with a comfortable King bed, though it was a bit firm. The service, especially at the 24-hour snack bar, was outstanding with friendly and courteous staff always ready to assist. The location, surrounded by beautiful flowers and trees, was a joy to experience. The dining, while mostly great, had some hits and misses, but overall a very satisfying stay.

Rooms
8.0
My room was very clean and spacious, offering a nice view of the ocean.
Service
9.0
I was impressed by the friendliness and courtesy of the staff, especially at the 24-hour snack bar.
Location
9.0
The location was absolutely beautiful, surrounded by lush trees and flowers, creating a serene atmosphere.
Dining
7.0
The dining experience was mostly great, with well-prepared dishes and a friendly staff. However, there were some slight disappointments.
Facilities
9.0
The facilities were top-notch, offering everything needed for a comfortable stay.
Thomas
United Kingdom, March  2024
7.6/10

I felt like I was part of an exclusive group as I stayed in building 7, overlooking the pool. The room was in good repair and had all the necessary supplies, including impressive towel art. However, the element of mystery added to the experience, making me wonder if I was among 'The privileged' insiders of the resort staff.

Rooms
8.0
The room was well-maintained, clean, and provided great towel art.
Service
9.0
The service, especially thanks to Victor, truly elevated our trip. Despite a minor mishap with a cup, the staff's effort to make us feel welcome was memorable.
Location
7.0
The hotel's location was a mix of beautiful island vegetation and well-maintained grounds by dedicated gardeners. It exuded a relaxing atmosphere, though some areas need updating.
Dining
6.0
The dining experience had a variety of options, but improvements are needed to reach its full potential.
Facilities
8.0
The facilities were well-kept and provided a comfortable stay.
Clean
Needs updating
Paul
United Kingdom, March  2024
7.8/10

The hotel has beautiful surroundings with well-kept gardens and stunning landscaping. The rooms are clean and spacious, but the maintenance could be improved. The dining options are varied, and the buffet is average. The location is convenient, with the beach nearby, but dining queues can be long at peak times.

Rooms
7.0
The rooms are spacious and clean, but maintenance could be better.
Service
9.0
The service throughout the hotel was excellent, from the staff to the animators and gardeners.
Location
8.0
The hotel is conveniently located near the shore with beautiful surroundings and well-kept gardens.
Dining
7.0
The dining options are varied, but the buffet could be improved.
Facilities
8.0
The facilities are well-maintained and offer everything you need for a comfortable stay.
Alfred
United Kingdom, February  2024
6.8/10

My stay at the hotel was a mixed experience. The rooms, despite a sewage smell outside the first building, offered a lovely view and were in a perfect location for us near the pool. Jose, our fantastic bartender, always made sure we were taken care of. The service was impressive, although there were some lapses in professionalism. The location was convenient but had some issues with crowding during peak times. The dining options were decent, with a good variety available. The facilities were functional, though some updates are needed.

Rooms
7.0
The rooms had a lovely view and were in a perfect location for us near the pool.
Service
6.0
The service was a mixed experience, with some staff members being very hard-working and aiming for guest satisfaction, while others lacked professionalism.
Location
6.0
The location was convenient, but there were issues with crowding during peak times.
Dining
8.0
The dining options were decent, with a good variety available.
Facilities
7.0
The facilities were functional, though some updates are needed.
Charles
United States of America, February  2024
5.0/10

My stay at the hotel was a mixed experience. The two adjoined rooms had a great view, but unfortunately, they were dirty with bed sheets not changed and covered in blood stains. The hallways were sandy, and full of cigarette butts left uncleaned.

Rooms
5.0
The rooms were in poor condition, dirty and stained.
Service
5.0
The service was inconsistent; while some staff were amazing and went out of their way to help, others were unfriendly and slow, even with tipping.
Location
6.0
The location had its charm, with beautiful surroundings, but it seemed affected by past hurricanes, making it a bit rocky.
Dining
5.0
The dining experience was below par, with long waits and limited edible options.
Facilities
5.0
The facilities were lacking in cleanliness and maintenance.
Bill
United Kingdom, January  2024
7.0/10

The hotel offers clean and comfortable rooms with modern amenities and friendly service. The location is convenient, although some areas may need improvement. The dining experience has room for enhancement, but the facilities are well-equipped for a pleasant stay.

Rooms
8.0
The rooms are quite basic but clean, comfortable, and modern.
Service
9.0
The service was exceptional with immediate attention to any issues, making the vacation one of the best experienced.
Location
7.0
The resort is surrounded by beautiful scenery, although some areas need attention to detail.
Dining
5.0
The dining experience had its shortfalls in variety and quality but offered good meat options.
Facilities
6.0
The resort facilities are sufficient, but some improvements could enhance the guest experience.
David
United Kingdom, December  2023
8.2/10

The hotel was conveniently located close to everything, with big, clean, and very nice rooms. The staff was exceptional in accommodating our dinner arrangements and ensuring our rooms were close together, which we appreciated. However, the dining experience could be more diverse, and the hotel was sometimes overcrowded in the evenings due to limited seating availability.

Rooms
9.0
The rooms at block 14, 3rd floor were big, clean, and very nice, situated close to everything.
Service
9.0
The staff at Playa Cayo Santa were exceptional, especially in putting cushions in garbage bags and sealing them, which we loved. Overall, we experienced great service from ALL the staff, including room service and laundry.
Location
8.0
The grounds were beautiful and lush, making the location very appealing. However, the seating area could become overcrowded in the evenings, impacting the overall experience.
Dining
7.0
The dining experience was satisfactory with more food than expected at a resort buffet. Special thanks to Saidi, Ydel, Mario, and the omelette ladies for their service.
Facilities
8.0
The facilities were good, catering to our needs during the stay.
Elizabeth
United States of America, December  2023
8.4/10

I stayed in building 7 with a great ocean view. The rooms were exceptionally clean and close to everything, but they could use a fresh coat of paint and more bedding options. The service was outstanding, with staff going out of their way to make my vacation memorable. The location was beautiful, although sometimes crowded during peak times. The dining experience offered a variety of good food, especially for lunch and dinner. The facilities were well-maintained and enjoyable.

Rooms
8.0
The rooms were exceptionally clean and close to everything, but could use a fresh coat of paint and more bedding options.
Service
9.0
The service was outstanding, with staff going out of their way to make my vacation memorable.
Location
8.0
The location was beautiful, although sometimes crowded during peak times.
Dining
8.0
The dining experience offered a variety of good food, especially for lunch and dinner.
Facilities
9.0
The facilities were well-maintained and enjoyable.
John
United States of America, November  2023
8.2/10

My stay at the hotel was delightful, with clean and spacious rooms that had cute towel designs. The service was friendly, and the staff went out of their way to ensure a memorable experience. The location was stunning, surrounded by beautiful native island vegetation, but the dining options were a bit limited. Overall, a great value for the money.

Rooms
9.0
The rooms were always cleaned well, fresh towels, toiletries, and cute towel designs. They were clean and quite spacious.
Service
8.0
The service was friendly, and the staff made sure to cater to our needs with a personal touch.
Location
9.0
The location was surrounded by beautiful native island vegetation and maintained by hard-working gardeners. The atmosphere was welcoming and enjoyable.
Dining
7.0
The dining experience had many choices and serving options, though a slight lack of variety could be noticed, especially in hot food selection.
Facilities
8.0
The facilities were well-maintained and offered a variety of amenities for a comfortable stay.
Stan
United Kingdom, October  2023
7.6/10

The hotel was clean and close to everything, exceeding our expectations. The service was attentive and quickly addressed any issues. The location was beautiful, though at times crowded. The dining experience offered a variety of options. The facilities were well-maintained, but some areas needed updating.

Rooms
8.0
The rooms were better than we had requested and made up every day.
Service
9.0
The staff was helpful and fixed any issues promptly. Room service and laundry service were efficient.
Location
7.0
The hotel is close to a beautiful beach and offers entertaining activities. Some areas need updating, but the entertainment crew was fantastic.
Dining
7.0
The dining options were varied and satisfying, but some areas could use improvement.
Facilities
7.0
The facilities were good, but could benefit from some updates to enhance the overall experience.
Paul
United Kingdom, August  2023
7.6/10

The hotel has a few signs of wear and tear in the rooms but overall is clean with great amenities such as a stocked fridge and efficient air conditioning. The service is top-notch, especially from the friendly and helpful staff like Astrid Diaz Caberea. The location, although needing some updates, offers great entertainment and exceptional staff members who anticipate guests' needs. The dining experience, while repetitive, offers a decent variety of good food. The facilities are well-maintained, although some areas need improvement.

Rooms
8.0
The rooms had a few signs of wear and tear but were clean and well-equipped with plenty of towels and hot water.
Service
9.0
The staff, especially Astrid Diaz Caberea, were very helpful and friendly, catering to all guests' needs.
Location
7.0
The hotel needs some updates but is conveniently located just outside Santa Clara with promising future improvements. The entertainment crew is engaging, led by the charismatic Ray.
Dining
7.0
The dining experience offers a good variety of food, although some dishes are repetitive.
Facilities
7.0
The facilities are well-maintained but there are areas that need improvement to enhance the overall guest experience.
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Rooms and Guests2 Guest, 1 Room